How to Cancel Ring Subscription in 2 Ways

by Joel Manansala

Ring offers one of the most robust security systems in the market today. With its lineup of security cameras, doorbells, smart sensors, and alarms, one can easily fortify their homes by interconnecting Ring devices through the Ring app. However, to make the most out of these devices, you'll need to subscribe to a monthly plan, Ring Protect.

Ring Protect is available in different plans and price points (Basic, Plus, Pro), offering features like video recording, video sharing, and snapshot capture. The monthly plans also offer extended warranties, professional monitoring, cellular backup, and advanced video analytics for improved security and convenience. For instance, the Ring indoor camera can benefit greatly from these features. Subscription starts at $4.99/month or $49.99/year for the Basic Plan and $20/month or $200/year for the Pro Plan. These prices could be steep to some, especially considering the upfront costs of some Ring devices. However, the good thing is you can always cancel your Ring monthly subscription anytime if you have a heart change.

Reasons to Cancel Your Ring Protect Subscription

While the added features of a Ring Protect subscription give you peace of mind, there are several reasons why you might consider canceling it:

  1. Financial Considerations: Subscriptions can become a financial burden, especially if you're looking to cut down on monthly expenses. Canceling a subscription can save money without compromising basic device functionality.

  2. Changing Security Needs: As your security needs evolve, you might find that the features provided by Ring Protect are no longer necessary. For instance, if you move to a safer neighborhood or your overall security strategy changes, the advanced features might not be as crucial.

  3. Alternative Services: With numerous home security solutions available, you might find a competitor offering better features, pricing, or customer service. Exploring these alternatives can lead to a service that better fits your current needs.

  4. Device Redundancy: If you upgrade to new security devices or systems that include similar features natively, the additional subscription may become redundant. This is especially true if the new devices provide comparable or superior functionality without requiring extra fees.

  5. Technical Issues: Persistent technical problems with Ring devices, or dissatisfaction with customer support can prompt users to cancel their subscriptions. If troubleshooting steps, for reconnecting Ring to WiFi for example, and customer service fail to resolve issues effectively, it might be more practical to switch to another provider.

Canceling Your Ring Protect Plan from

To cancel subscription directly through the Ring website, follow these steps:

  1. Log In: Visit and log in to your Ring account.

  2. Access Protect Plan: Click on the "Protect Plan" option in the top menu.

  3. Select Plan: Choose the specific plan you want to cancel.

  4. Cancel Plan: Scroll to the bottom of the page and select "Cancel Plan."

  5. Reason for Cancellation: Provide a reason for the cancellation when prompted.

  6. When to Cancel: Choose whether to cancel immediately or at the end of your billing cycle.

  7. Confirm Cancellation: Confirm the cancellation to finalize the process.

Canceling Your Ring Protect Plan from

If you subscribed to your Ring Protect plan through Amazon, you can cancel it through your Amazon account:

  1. Log In: Sign in to your Amazon account.

  2. Your Memberships & Subscriptions: Go to "Your Memberships & Subscriptions" in the drop-down menu at the top of the webpage.

  3. Select Subscription: Find the Ring Protect plan you want to cancel and select "Cancel subscription."

  4. Confirm Cancellation: Confirm the cancellation to complete the process.

Partial Refund Policy

Ring offers partial refunds based on the type of plan you have:

  • Annual Plans: If you have an annual plan, you’ll receive a prorated refund for the unused portion of your subscription.

  • Monthly Plans: For monthly plans, refunds are issued for any unused days in the current billing cycle.

To ensure a smooth refund process, verify that your payment method details are up to date. If the card used for the subscription is no longer active, contact your financial institution for instructions on receiving the refund.

Common Challenges and Solutions

While canceling your Ring subscription is pretty straightforward, you may still find the process, especially refunds, tricky. Here are some of the most common issues you might encounter during cancellation:

  • Access Issues: Ensure you’re using the correct login credentials and have access to the email associated with your Ring account.

  • Cancellation Confirmation: Double-check that you’ve received a confirmation email after canceling to ensure the process is complete.

  • Refund Processing: Refunds can take up to 10 business days to process. If there are delays, contact Ring’s customer support for assistance.

Considerations Before Cancelling

Before deciding to pull the plug on your subscription, consider the following:

  • Review Terms and Conditions: Ensure you understand the terms of your subscription contract to avoid any unexpected fees or issues.

  • Loss of Services: Canceling your subscription will result in the loss of recorded videos and advanced security features. Download any important videos before canceling.

  • Downgrading Options: If cost is a concern, consider downgrading to a lower-tier plan instead of canceling outright.


Why won’t it let me cancel my Ring subscription? 

Ensure you are logged in with the correct account and have an active internet connection. If issues persist, contact Ring customer support for assistance.

How do I stop paying my Ring subscription?

You can stop paying by canceling your subscription through the Ring or Amazon website. Follow the cancellation steps to ensure you’re no longer billed.

What happens if you don’t renew Ring subscription? 

If you don’t renew, you will lose access to video recordings and advanced features. Your Ring devices will continue to function with basic features only.

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