Blink Camera Not Working: How to Fix It in No Time

Blink cameras are your go-to choice for keeping an eye on your home, ensuring safety, and giving you peace of mind. However, when these cameras don't work as they should, it's not just a minor inconvenience. A malfunctioning Blink camera can put your home security at risk, leaving you vulnerable to potential threats. In this comprehensive guide, we'll explore the common issues with Blink cameras and provide simple steps to troubleshoot them.

Common Causes for Blink Camera Not Working

Before diving into specific troubleshooting steps, let's take a moment to understand the common causes that can lead to Blink camera issues.

1. Power Issues

Blink cameras rely on a power source, whether it's through batteries or a wired connection. Battery issues or power interruptions can lead to camera malfunctions.

2. Sync Module Problems

The sync module acts as the central hub for your Blink cameras. If it's not functioning correctly, it can disrupt communication with your cameras.

3. Network Connectivity

A stable and reliable network connection is crucial for Blink cameras to function correctly. Connectivity problems can result in live view and remote control issues.

4. Software and App Issues

Outdated Blink app or camera firmware can lead to compatibility problems and overall camera malfunctions.

5. Specific Camera Problems

Blink cameras may encounter unique issues like red light indicators, live view problems, motion detection failures, or night vision malfunctions.

Fixing General Issues With Blink Cameras

Now that we have a better understanding of the common causes of Blink cameras not working, let's move on to the troubleshooting steps to address these issues.

Power Cycle the Sync Module

Sync Module power cycling involves cutting power from the source to the Sync Module. Here are the steps:

1. Locate the Sync Module: Find the Blink Sync Module, which is the central hub for your Blink cameras. It's typically connected to your home network and is plugged into an electrical outlet.

2. Unplug the Sync Module: Gently unplug the sync module from the electrical outlet. Make sure to disconnect it from the power source.

3. Wait for 10-15 Seconds: Allow the sync module to sit unplugged for about 10-15 seconds. This brief pause helps clear any temporary issues.

4. Plug It Back In: Reconnect the sync module to the electrical outlet. Ensure it's securely plugged in.

5. Wait for Initialization: Give the sync module a moment to power up and initialize. This may take a minute or so.

6. Check Camera Connectivity: After the sync module has fully restarted, check the connectivity and functionality of your Blink cameras. Make sure they are online and functioning as expected.

Check the LED Indicator Light

Blink cameras come equipped with an LED status light that serves as a communication tool to convey various camera states and conditions. Understanding these LED light signals can help you diagnose and address issues effectively. Keep in mind that the interpretations can vary with different Blink camera models.

These LED light indicators can be valuable for troubleshooting and understanding the status of your Blink camera. For instance, a Blink camera flashing red might indicate connection issues, low battery, or a hardware problem. For specific details related to your camera model, please refer to the user manual or documentation provided by Blink.

Adjust the Distance Between the Camera and the Sync Module

Blink cameras typically have an effective signal range of approximately 100 feet from the Sync Module. When your Blink Camera exceeds this range, the signal strength can be affected and it can go offline. When this occurs, you might observe messages like "System Unavailable" or encounter a loading icon that keeps spinning. To enhance the connection between your Sync Module and Blink devices, consider the following steps:

1. Central Placement: Install the Sync Module in a central location within your home to optimize signal distribution. If possible, move the Blink camera closer to the Sync Module.

2. Interference Awareness: Be mindful of potential signal interference from other electronic devices operating in the vicinity.

3. Internet Enhancement: Improve your home's internet connection to ensure a more reliable and robust connection for your Blink Camera system.

Reset Your Router

If your Blink camera encounters internet connectivity issues, it might show a green light that stays on or blinks.

To fix this, you can try restarting your Wi-Fi router.

Most Wi-Fi routers have a reset button. It's usually a small button on the back or side of the router.

Here's what you can do:

1. Find the reset button on your router.

2. Press and hold the reset button until the router restarts.

Once the router finishes resetting, you might need to reconnect your cameras to your Wi-Fi because sometimes resets can also change your Wi-Fi password.

Update the Blink App

To update the Blink app on your device, follow these general steps:

For iOS (iPhone/iPad):

1. Open the App Store on your iOS device.

2. Tap on the "Updates" tab at the bottom right corner of the screen.

3. Look for the Blink app in the list of available updates.

4. If you see an "Update" button next to the Blink app, tap it.

5. Wait for the update to download and install. You might need to enter your Apple ID password or use Face ID/Touch ID for confirmation.

6. Once the update is complete, open the Blink app to use the latest version.

For Android:

1. Open the Google Play Store on your Android device.

2. Tap the three horizontal lines (hamburger menu) in the top-left corner.

3. Select "My apps & games."

4. Look for the Blink app in the list of apps with available updates.

5. If you see an "Update" button next to the Blink app, tap it.

6. Wait for the update to download and install.

7. Once the update is finished, you can launch the Blink app with the latest version.

Please note that the specific steps may vary slightly depending on your device's operating system version and the exact layout of the app store. However, these general instructions should help you update the Blink app to the latest version available on your device. Keeping your app up to date ensures you have access to the latest features and security improvements.

Reinstall the Camera from the App

Taking the Blink Camera out of the Blink system using the Blink app is a proven solution for issues related to camera batteries.

Once you remove the Blink Camera from the app, it means you're wiping out all the settings and preferences associated with that camera in the app. This clean start can help you bypass any problems the camera might be facing.

Here's how you can remove a Blink Camera from the Blink app:

When the Camera Is Online:

1. Launch the Blink app and tap on the Camera Settings tab.

2. Choose General Settings and scroll down to find the option labeled "Delete Device."

3. Confirm your choice by tapping "Delete."

When the Camera Is Offline:

1. Open the app and tap on the banner indicating that the camera is offline.

2. At the bottom of the message, select the "Delete" tile.

3. Confirm your selection by choosing "Delete."

Before you reintegrate the camera into a Blink System, it's a good idea to perform a factory reset for extra assurance.

Once you've removed the Camera from the Blink System, allow a few minutes before reintroducing it. Follow these steps to add a Blink Camera back into a Blink System:

1. Launch the Blink app and tap on the '+' symbol, which represents adding a device, located at the upper right corner of the screen.

2. Select the "Wireless Camera" tile to link the Camera with a Sync Module. If you're dealing with a Blink Mini Camera or a Video Doorbell, choose the appropriate option. Note that these devices do not connect to a Sync Module.

3. Input the Device Serial Number either by scanning the QR code found on the device's back or by manually entering it.

4. A successful connection will display a message confirming "Camera Added." Click on "Done" to finish the setup process.

Factory Reset Your Blink Camera

Photo courtesy of My Intelligent House

To perform a factory reset on your Blink Camera, follow these steps:

1. Find the Reset Button: Locate the reset button on your Blink Camera. This button is typically located near the battery compartment. If you have a Blink Mini, disconnect it from its power source.

2. Press and Hold the Reset Button: Use a small tool like a paperclip or a pen tip to press and hold the reset button. Hold it down for about 10-15 seconds. If you have Blink Mini, reconnect it to the power source while holding down the button.

3. Observe the LED Indicator: While holding the reset button, watch the camera's LED indicator. It will usually start blinking red and then turn solid blue.

4. Release the Reset Button: Once the LED indicator turns solid blue, release the reset button. Your camera has now been factory reset.

Try a Different Power Source

If you're using a USB power adapter to power your Blink cameras, problems with how power is delivered can cause issues with the cameras.

This can result in your cameras not getting enough power, which in turn stops them from working correctly.

To try and fix this problem:

1. Use a different power adapter for your cameras.

2. Change the USB cables you're using to see if that helps.

If possible, also try running the cameras with issues on their batteries to check if the problem is specifically related to the USB setup or if it's affecting other cameras as well.

Check the Battery Life & Compatibility

Blink suggests using AA lithium 1.5 V batteries for their devices. Avoid using rechargeable batteries like Lithium-ion or Alkaline batteries, as they might not provide enough power for the Camera. If you've accidentally installed a drained or the wrong type of battery, in addition to the blinking RED LED, you might also notice a low battery warning on the Blink app. No need to worry; you can easily check and replace or reseat the batteries in your Blink Camera. It's crucial to ensure the batteries are inserted in the correct orientation for your Camera.

Here are the steps to replace the batteries on your Blink Camera:

1. Take the Camera out of its holder or mount.

2. If there's a silicone patch covering the Back Plate latch, remove it.

3. Use the provided Removal tool to unscrew the latch and release the Back Plate.

   On certain models, like Blink XT/XT 2, you can remove the Back Plate by sliding the latch in the direction indicated on the Plate.

4. Take out the old batteries and insert fresh ones following the orientation indicated on the battery holder.

5. Reattach the Back Plate.

Turn on the Camera and check if the issue has been resolved.

Fixing Specific Issues With Blink Cameras

Red Light on Your Blink Camera

• A steady red light often indicates that your Blink camera is not connected to the internet or is in the process of completing its setup.

• If it's blinking red, your camera might be busy setting up, have a low battery, or be detecting motion.

• To resolve, ensure your camera is properly connected to Wi-Fi, and if needed, check its battery status. If motion detection is causing issues, adjust the camera's sensitivity in settings.

Live View Not Working Properly

• If you're experiencing problems with live view, first ensure a stable internet connection on both your camera and viewing device.

• Restart the Blink app and camera. If the issue persists, try power cycling your camera by unplugging it and then plugging it back in.

• Verify that your camera's firmware is up to date and that you are using a compatible device for the Blink app.

Motion Detection Issue

• If motion detection isn't working correctly, ensure that the camera's motion detection settings are configured appropriately in the Blink app.

• Check for obstructions or glare that may be affecting the camera's view.

• Make sure your camera's position allows for proper coverage of the desired area.

• If needed, try adjusting the motion sensitivity settings and the clip length in the Blink app.

Blink Camera Not Working After Battery Change

• When changing the camera's batteries, be sure to use the recommended AA lithium 1.5V batteries.

• Confirm that the batteries are inserted correctly, with the correct polarity.

• After inserting fresh batteries, allow some time for the camera to power up and reconnect to the network.

• If the issue persists, you may need to remove and re-add the camera to your Blink system.

Night Vision Not Working on Your Camera

• Ensure that the area being monitored is genuinely dark enough for the Blink night vision to activate.

• Clean the camera's lens and the infrared (IR) sensors, as dirt or smudges can affect night vision.

• If night vision is still not functioning correctly, restart the camera and check its power source.

FAQ

Why is my Blink camera dead?

Your Blink camera might be dead due to depleted batteries, power supply issues, or a malfunction. Check the batteries and power source, and if it's still unresponsive, contact Blink support.

How do you reset a Blink camera?

To reset a Blink camera, press and hold the reset button until the LED blinks red and blue. Release the button and wait for it to turn solid blue.

Why is my Blink camera not connecting live?

Live view issues could be due to poor Wi-Fi, camera firmware, or app problems. Ensure a stable internet connection, update the camera's firmware, and restart the app.

Why is my Blink Mini camera not connecting?

A Blink Mini not connecting may be due to Wi-Fi signal strength or setup errors. Check your Wi-Fi, follow setup instructions, and ensure compatibility.

Why is my Blink camera frozen?

A frozen Blink camera may result from connectivity issues or software glitches. Restart the camera, check its connection, and update firmware if needed.

Why did my Blink camera go black?

A Blink camera going black can occur if the camera's lens is obstructed or there's insufficient light for night vision. Clean the lens and ensure proper lighting.

Why is my Blink camera not working?

Blink camera issues may stem from battery problems, connectivity, or software glitches. Check batteries, Wi-Fi, and update firmware. If problems persist, contact Blink support.